Reference

slot memo Privacy Policy For Your Account

Our Privacy Policy explains how slot memo handles your account details, phone verification, device signals and payment records when you use DANA, OVO, GoPay or QRIS.

Clear data purposesWallet record contextAccount access requests
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PRIVACY CONTACT

Wallet Status Privacy Help

A clear contact path matters when your account or wallet record needs attention. From the account help route, tell us whether your question concerns phone verification, a DANA receipt, QRIS status or…

Account access Ask us to check phone verification or an interrupted login through account help. Include your account identifier and a short description, but never send your password or full wallet credentials.
Payment records For DANA, OVO, GoPay or QRIS questions, share the transaction reference and displayed status. We compare that record with the account entry so a receipt question stays limited to the needed payment details.
Change requests You can request correction or removal of eligible account details through our support path. We may ask for a verification step before changing information, helping prevent another person from altering your account.
DATA PRACTICE

How slot memo Handles Account Data

We treat the Privacy Policy as an operating rule for account records, not as a label placed beside the lobby.

Account details

We use your submitted contact details to create and maintain the account, complete the clear phone verification step and respond to account questions. We do not need your password in a support message.

Device signals

Browser type, device details and access times can appear in security records when you sign in from a mobile path or desktop. These signals help us examine unusual access without reading unrelated device content.

Cookies

Cookies and similar storage can keep a session active, remember selected settings and help us understand whether an account page loaded correctly. Your browser controls can restrict them, although some account steps may then need repeating.

Payment handling

A DANA, OVO, GoPay or QRIS entry may include a reference, status and timestamp used to match your account. Bank transfer and virtual account records follow the same narrow purpose for reconciliation and support.

Retention choices

We keep account, security and payment-related records only as long as needed for account operation, receipt checks, disputes or applicable legal duties. When a purpose ends, the record is deleted or separated from routine access where suitable.

Your requests

You may ask what personal details we hold, request a correction, question a processing purpose or seek deletion where applicable. Contact us through account help; we may verify ownership before releasing or changing records.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account questions we expect before you open access from Indonesia. They explain what we collect, why a wallet reference appears in our records, how to request a change and what access wording applies when you use the service from Yogyakarta, Jakarta or another location.

It covers account details, phone verification, device signals, cookies, support messages and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number for the account creation and verification step before account access. It helps us connect your request to the correct account and handle login questions without exposing another account.

Yes. The Privacy Policy includes transaction references, displayed status and timing connected with DANA and QRIS, along with comparable records for OVO, GoPay, bank transfer and virtual account reconciliation.

Use the account help route and describe your request for a copy or explanation of stored details. We may ask for an ownership check before sharing account data or changing the request status.

Yes, where applicable. Send the incorrect detail and the replacement through account help. We verify the request against your account before making a correction, especially when it affects phone verification or payment records.

We retain information for account operation, security checks, payment receipt questions, disputes or applicable legal duties. The period depends on the record and purpose; we remove or restrict routine access when retention is no longer needed.

Access depends on local law. The policy describes our handling where local law permits, while the account flow determines whether access and particular payment choices are available from your location.